Glossary - Cambridge Veritas | Professional Communication Training & Certification

Problems during communication in Communication Glossary for IELTS

10 Communication terms

This glossary can help you prepare for the IELTS writing tasks related to the Problems during communication in Communication.

appropriate:

adjective

Suitable or proper in the circumstances.

Example: Two weeks ago I ordered a cheque book by filling out the appropriate form when I visited the bank.

complain:

verb

Express dissatisfaction or annoyance about something.

Example: I am writing to complain about the service that I have received at your bank.

correspondence:

noun

Communication by exchanging letters.

Example: I have received no other correspondence from the bank.

customer:

noun

A person who buys goods or services from a shop or business.

Example: I have been a customer of your bank now for fifteen years.

disappointing:

adjective

Failing to fulfil someone's hopes or expectations.

Example: It is very disappointing.

receive:

verb

Be given, presented with, or paid (something).

Example: I am writing to complain about the service that I have received at your bank.

service:

noun

The action of helping or doing work for someone.

Example: I would also like to know what action you are going to take regarding this bad service.

urgent:

adjective

Requiring immediate action or attention.

Example: It is quite urgent for me.

appropriate:

adjective

Suitable or proper in the circumstances.

Example: Two weeks ago I ordered a cheque book by filling out the appropriate form when I visited the bank.

complain:

verb

Express dissatisfaction or annoyance about something.

Example: I am writing to complain about the service that I have received at your bank.

correspondence:

noun

Communication by exchanging letters.

Example: I have received no other correspondence from the bank.

customer:

noun

A person who buys goods or services from a shop or business.

Example: I have been a customer of your bank now for fifteen years.

disappointing:

adjective

Failing to fulfil someone's hopes or expectations.

Example: It is very disappointing.

receive:

verb

Be given, presented with, or paid (something).

Example: I am writing to complain about the service that I have received at your bank.

service:

noun

The action of helping or doing work for someone.

Example: I would also like to know what action you are going to take regarding this bad service.

urgent:

adjective

Requiring immediate action or attention.

Example: It is quite urgent for me.

appropriate:

adjective

Suitable or proper in the circumstances.

Example: Two weeks ago I ordered a cheque book by filling out the appropriate form when I visited the bank.

complain:

verb

Express dissatisfaction or annoyance about something.

Example: I am writing to complain about the service that I have received at your bank.

correspondence:

noun

Communication by exchanging letters.

Example: I have received no other correspondence from the bank.

customer:

noun

A person who buys goods or services from a shop or business.

Example: I have been a customer of your bank now for fifteen years.

disappointing:

adjective

Failing to fulfil someone's hopes or expectations.

Example: It is very disappointing.

receive:

verb

Be given, presented with, or paid (something).

Example: I am writing to complain about the service that I have received at your bank.

service:

noun

The action of helping or doing work for someone.

Example: I would also like to know what action you are going to take regarding this bad service.

urgent:

adjective

Requiring immediate action or attention.

Example: It is quite urgent for me.